Service

ERP systems

An ERP brings order to an operation when it is implemented by looking at how the company works. When it is implemented by looking at the product manual, the company ends up working for the ERP.

Signs this is for you

  • Invoicing, inventory and accounting live in separate systems that never reconcile.
  • Somebody spends days each month consolidating information by hand.
  • You rolled out an ERP and the team still keeps a parallel spreadsheet.
  • You need electronic invoicing and your current system cannot issue it.
  • Leads from your campaigns arrive by email or in spreadsheets, and somebody retypes them.

What it includes

Odoo implementation

A phased rollout that starts with the area that hurts most, rather than switching on every module at once. Configuration of purchasing, sales, inventory, accounting and payroll as needed.

Custom modules

Building the functionality the standard product does not cover, respecting Odoo’s structure so upgrades do not break the work. That detail is the difference between an upgradable ERP and a frozen one.

Tax authority integration (SRI)

Issuing, signing and submitting documents to Ecuador’s SRI: invoices, credit and debit notes, withholdings and delivery notes. Contingency handling, sequencing and voiding, with a test environment before issuing in production and reports aligned with what the regulation actually requires.

Data migration

Moving master data, balances and history from the previous system or from spreadsheets, with cross-validation before any load is accepted.

Lead capture from advertising

Meta Ads and Google Ads lead forms deliver the contact by webhook, and the lead appears in Odoo’s CRM within seconds, carrying the campaign and ad that produced it. No more manually downloaded spreadsheets, and no more leads going cold for two days waiting to be checked.

GPS tracking and field operations

Webhook intake of events from your tracking platform — arrivals, departures, extended stops, route deviations — to close deliveries automatically, trigger alerts or record real service times inside the ERP.

Integration with the rest of your systems

Online store, banks, payment gateways and in-house applications, through Odoo’s APIs and webhooks with retries, a log of every delivery and duplicate control. Never writing to the database underneath, which is what breaks upgrades.

How we approach it

  1. Process mapping

    We document how your company buys, sells, invoices and counts stock today. Without this, any implementation is a gamble.

  2. Configuration and prototype

    We stand up an environment with your real data and your processes, so the team sees it working on their own cases before committing.

  3. Development and migration

    Custom modules and data loading, with parallel testing: for a period the new and old systems run side by side and results are compared.

  4. Go live and stabilisation

    A controlled cutover, training by department, and intensive support through the first month-end closes — when the cases nobody mentioned finally surface.

What we use

  • Odoo
  • SRI
  • Webhooks
  • Meta Ads
  • Google Ads
  • Python
  • PostgreSQL
  • XML-RPC
  • QWeb
  • REST
  • Docker

What you get

  • Separate production and staging environments
  • Custom modules as versioned code, not loose database changes
  • Manuals by role: sales, purchasing, inventory, accounting
  • Documented integrations: which event triggers what, and where to look when something does not arrive
  • Automated backups with a proven restore
  • Recorded training and documentation of the configured processes

Frequently asked questions

Odoo Community or Enterprise?

It depends on which modules you need and how many users you have. We put the analysis and the licence costs on the table before the decision, not after. For many mid-sized companies Community covers what is needed.

Can I keep my external accountant?

Yes. They can be given limited access to the accounting side and exports in the formats they already use. It is one of the first things worth agreeing on.

What about Odoo upgrades?

If customisations are built as modules that respect the product’s structure, upgrading is a planned exercise rather than a rescue. If they are built by editing the core, the ERP is frozen at its version. We always work the first way.

What if the external service fails or a webhook never arrives?

It is designed on the assumption that it will fail, because sooner or later it does. Every delivery is logged, missing ones are retried with increasing back-off, and duplicate control stops a retry from creating the same lead twice. If a webhook gets stuck, it shows up in the log and can be reprocessed without touching the database.

How long does an implementation take?

A small company with clear processes can be operating in two or three months. With multiple warehouses, manufacturing or several legal entities, longer. The initial mapping is what sets the timeline.

Have a project in mind?

Tell us what you need and we will tell you honestly whether we can help, how long it would take and what it would cost. No strings attached.